Updated April 10, 2024
1. Refund is understood as the operation by which an individual, organization or company receives back an amount of money or goods that it had previously paid, under various circumstances.
2.The stipulated time for the delivery of the website is 7 to 15 working days (this time is subject to change due to project dimensions or due to delay in the delivery of visual resources requested to the client for the construction of the web sites).
3. The deadline to request a refund will be 15 days from your invoice.
4. After the seven days mentioned in paragraph 3, there will be no refund.
5. The causes for requesting a refund are as follows:
5.1 The website is defective or damaged.
5.2 The repair you requested did not solve the problem.
6. The guarantee can only be exercised when the structures of our web site have faults that prevent its normal use, and not for problems of a personal nature.
7. The following are the requirements to request a refund:
7.1. Present the receipt or proof of purchase.
7.2. Explain in a clear and detailed manner the inconvenience.
8. The interested party shall be notified of the resolution of said request.
9. If the refund is approved, it will be automatically processed and a credit will be applied to your credit card or original payment method.
10. Once the transaction is completed, you will need to review your bank account, taking into account that the bank has a period of time to notify you.
GK Smart Actions LLC
As a Responsible and recognized company, we put at your disposal the email info@gksmartactions.com, where you can clarify any questions or suggestions and we will gladly assist you, or call us at (781) 384-1283.